Privacy Policy

Gawi Labs
February 15, 2026

1. Introduction

This notice explains how we process personal data, as a data controller, relating to:

together referred to as the "Users" (and "you" and "your" shall refer to any User).

We may update this notice from time to time, and Users should check this page regularly to ensure they are satisfied with any changes.

We are committed to safeguarding the privacy of our Website visitors and Users. This policy applies where we are acting as a data controller with respect to personal data; in other words, where we determine the purposes and means of processing that personal data.

In this policy, "we", "us" and "our" refer to Gawi Labs.

2. The Personal Data That We Collect

In this Section 2, we set out the general categories of personal data that we process and, where applicable, the source of that data.

2.1 Contact Data

We may process data enabling us to contact you ("contact data").

The contact data may include:

The source of the contact data is you.

2.2 Account Data

We use Clerk to manage user authentication and account registration.

We may process your Website account data ("account data"), which may include:

The primary source of the account data is you and the authentication provider Clerk.

2.3 Database and Service Data

We use Neon as our database infrastructure provider.

We may process data stored in our systems ("service data"), including:

This data is stored securely within our database environment.

2.4 Transaction Data

We use Wompi to process payments.

We may process information relating to transactions ("transaction data"), which may include:

We do not store full credit or debit card numbers. Payment data is processed directly by Wompi in accordance with its own privacy policy.

2.5 Communication Data

We may process information contained in or relating to communications sent to us ("communication data").

This may include:

The source of the communication data is you.

2.6 Usage Data

We may process data about your use of our Website and services ("usage data").

This may include:

The source of usage data is our analytics and tracking systems.

3. Purposes of Processing and Legal Bases

We process personal data for the following purposes:

Operations

We may process your personal data for the purposes of:

The legal basis for this processing is performance of a contract and our legitimate interests.

Relationships and Communications

We may process contact data, account data, transaction data and/or communication data for:

The legal basis is our legitimate interests and/or performance of a contract.

Direct Marketing

Where permitted by law, we may process contact data to send relevant communications about our services.

The legal basis is consent and/or legitimate interests.

You may opt out at any time.

Research and Analysis

We may process usage data to analyze, improve, and optimize our Website and services.

The legal basis is consent and/or legitimate interests.

Security

We may process personal data for:

The legal basis is our legitimate interests.

Legal Compliance

We may process personal data where necessary to comply with legal obligations or to establish, exercise, or defend legal claims.

4. Providing Your Personal Data to Others

We may disclose your personal data to:

We do not sell personal data.

5. International Transfers

Your personal data may be transferred to and stored in countries outside your country of residence.

Where such transfers occur, we ensure appropriate safeguards are implemented in accordance with applicable data protection laws.

6. Retaining and Deleting Personal Data

Personal data shall not be kept longer than necessary for the purposes for which it is processed.

We may retain personal data:

7. Your Rights

Subject to applicable law, you may have the following rights:

To exercise your rights, contact:

customer_service@giannova.com

8. Security

We implement appropriate technical and organizational measures to protect personal data.

Our infrastructure providers (Clerk, Neon and Wompi) apply industry-standard security measures.

9. Amendments

We may update this policy by publishing a new version on our Website.

You should check this page periodically to ensure you are satisfied with any changes.

10. Our Details

Gawi Labs

Website: https://www.gawi-labs.com/

Email: customer_service@giannova.com

Gawi Labs is the controller of your personal data.